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Dive into the research topics where Werner Kunz is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Collaborations and top research areas from the last five years
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Advancements in Artificial Intelligence-based prescriptive and cognitive analytics for business performance: a special issue editorial
Charles, V., Emrouznejad, A. & Kunz, W. H., Nov 2025, In: Journal of Business Research. 200, 115576.Research output: Contribution to journal › Article › peer-review
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Being innovative as a company in an aging society
Kunz, W. H., Duque, L. C., Santamaria, L., Søndergaard, H. A. & Kristensson, P., 2025, (Accepted/In press) In: Journal of Service Management. p. 1-24 24 p.Research output: Contribution to journal › Article › peer-review
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Beyond replacement: human-machine collaboration in the age of AI
Kunz, W. H., Sajtos, L. & Flavián, C., 2025, (Accepted/In press) In: Journal of Service Management.Research output: Contribution to journal › Article › peer-review
Open Access -
The Future of Work: Understanding the Effectiveness of Collaboration Between Human and Digital Employees in Service
Le, K. B. Q., Sajtos, L., Kunz, W. H. & Fernandez, K. V., Feb 2025, In: Journal of Service Research. 28, 1, p. 186-205 20 p.Research output: Contribution to journal › Article › peer-review
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Unintended consequences of service robots – Recent progress and future research directions
Heirati, N., Pitardi, V., Wirtz, J., Jayawardhena, C., Kunz, W. & Paluch, S., May 2025, In: Journal of Business Research. 194, 115366.Research output: Contribution to journal › Article › peer-review