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A framework for implementing business agility through knowledge management systems

  • Noushin Ashrafi
  • , Peng Xu
  • , Mathiyalakan Sathasivam
  • , Jean Pierre Kuilboer
  • , William Koelher
  • , David Heimann
  • , F. Waage
  • University of Massachusetts Boston

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

In this paper we have developed a research model that illustrates the role of IT and knowledge management in building an agile operation. Acknowledging that there is more than one dimension to business agility, we focus on operational agility as a catalyst to enforce quality, cost effectiveness, and delivery, thereby meeting organizational objectives. To develop our model of agility, we build on existing theoretical constructs and identify absorptive capacity and dynamic capabilities as enablers of operational agility. Further, we recognize major IT knowledge management capabilities that are instrumental in building absorptive capacity and thus enhancing dynamic capabilities. We will utilize surveys of key decision makers to validate our model and have provided a rough outline of the type of questions that we will employ.

Original languageEnglish
Title of host publicationProceedings - Seventh IEEE International Conference on E-Commerce Technology Workshops, CEC 2005 Workshops
Pages116-121
Number of pages6
DOIs
StatePublished - 2005
Event7th IEEE International Conference on E-Commerce Technology Workshops - Munich, Germany
Duration: Jul 19 2005 → Jul 19 2005

Publication series

NameProceedings - Seventh IEEE International Conference on E-Commerce Technology Workshops, CEC 2005 Workshops
Volume2005

Conference

Conference7th IEEE International Conference on E-Commerce Technology Workshops
Country/TerritoryGermany
CityMunich
Period7/19/05 → 7/19/05

ASJC Scopus Subject Areas

  • General Engineering

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