Abstract
Web-based information systems are increasingly being used for decision support applications. However, few empirical studies have been conducted on web-based decision support systems (DSS). This experimental research endeavors to understand factors that impact decision-making satisfaction in web-based decision support systems. Using structural equation modeling (SEM) approach, the analysis reveals that information quality and system quality influence decision-making satisfaction, while information presentation does not have an effect on decision-making satisfaction.
| Original language | English |
|---|---|
| Pages (from-to) | 187-197 |
| Number of pages | 11 |
| Journal | Decision Support Systems |
| Volume | 37 |
| Issue number | 2 |
| DOIs | |
| State | Published - May 2004 |
ASJC Scopus Subject Areas
- Management Information Systems
- Information Systems
- Developmental and Educational Psychology
- Arts and Humanities (miscellaneous)
- Information Systems and Management
Keywords
- Decision-making satisfaction
- E-Business
- E-Commerce
- Information quality
- System quality
- Web-based decision support system
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