TY - GEN
T1 - Artificial intelligence in government:: Potentials, challenges, and the future
AU - Ahn, Michael J.
AU - Chen, Yu Che
N1 - Publisher Copyright:
© 2020 ACM.
PY - 2020/6/15
Y1 - 2020/6/15
N2 - The rapid advancement of AI technologies - machine learning, Big Data, Cloud Computing and Internet of Things (IoT) and other related technologies - has dramatically expanded the technological capacities of the government and the application of AI technologies in government has been accelerating into more substantial areas of the government functions. Often compared to the Fourth Industrial Revolution, AI technologies are expected to change our society in a fundamental way and this will create the need for the public sector to adapt and coordinate the broader social transformation around the new technology. At this important juncture, this paper explores the significance of AI technologies put on a broader spectrum of frontier technologies that have previously transformed our society and the public sector; examine its unique attributes, potentials, and applications for government services; investigate the landscape of the current use of AI technologies in government and discuss key challenges the new technology will pose to the government and how they may be addressed.
AB - The rapid advancement of AI technologies - machine learning, Big Data, Cloud Computing and Internet of Things (IoT) and other related technologies - has dramatically expanded the technological capacities of the government and the application of AI technologies in government has been accelerating into more substantial areas of the government functions. Often compared to the Fourth Industrial Revolution, AI technologies are expected to change our society in a fundamental way and this will create the need for the public sector to adapt and coordinate the broader social transformation around the new technology. At this important juncture, this paper explores the significance of AI technologies put on a broader spectrum of frontier technologies that have previously transformed our society and the public sector; examine its unique attributes, potentials, and applications for government services; investigate the landscape of the current use of AI technologies in government and discuss key challenges the new technology will pose to the government and how they may be addressed.
KW - Artificial Intelligence
KW - Frontier Technology
KW - Government Reform
KW - Social Transformation
UR - https://www.scopus.com/pages/publications/85086888353
UR - https://www.scopus.com/pages/publications/85086888353#tab=citedBy
U2 - 10.1145/3396956.3398260
DO - 10.1145/3396956.3398260
M3 - Conference contribution
AN - SCOPUS:85086888353
T3 - ACM International Conference Proceeding Series
SP - 243
EP - 252
BT - Proceedings of the 21st Annual International Conference on Digital Government Research
A2 - Eom, Seok-Jin
A2 - Lee, Jooho
PB - Association for Computing Machinery
T2 - 21st Annual International Conference on Digital Government Research: Intelligent Government in the Intelligent Information Society, DGO 2020
Y2 - 15 June 2020 through 19 June 2020
ER -