Beyond replacement: human-machine collaboration in the age of AI

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
JournalJournal of Service Management
DOIs
StateAccepted/In press - 2025

ASJC Scopus Subject Areas

  • Business, Management and Accounting (miscellaneous)
  • Tourism, Leisure and Hospitality Management
  • Strategy and Management

Keywords

  • AI
  • Ethics
  • H-M
  • Human-machine collaboration
  • Service employee
  • Teamwork

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