@article{d5bcfadd110c449e84728bc8b9fdc7a3,
title = "Customers or Academic Trainees? An Experimental Investigation to Reduce Academic Entitlement in the College Classroom",
keywords = "Academic Entitlement, Grade Negotiation Intent, Message Framing, Role Expectations",
author = "Lin Zhu and Deepa Anagondahalli and Gamze Yilmaz",
note = "Publisher Copyright: {\textcopyright} 2019, {\textcopyright} 2019 Central States Communication Association.",
year = "2019",
doi = "10.1080/10510974.2019.1597745",
language = "English",
volume = "70",
pages = "507--519",
journal = "Communication Studies",
issn = "1051-0974",
publisher = "Taylor and Francis Ltd.",
number = "4",
}