@article{f6d70c30f3b7487eaa0f87b6e77656db,
title = "Employee Net Promoter Score Links Nursing Satisfaction to Quality of Care Before and During the COVID-19 Pandemic",
keywords = "job satisfaction, nursing, quality improvement, retention",
author = "Chou, \{Jody S.\} and Shah, \{Neel T.\} and Amber Weiseth and Woodbury, \{Samuel R.\} and Edmonds, \{Joyce K.\}",
note = "Publisher Copyright: Copyright {\textcopyright} 2026 Jody S. Chou et al. Journal of Nursing Management published by John Wiley \& Sons Ltd.",
year = "2026",
doi = "10.1155/jonm/1209322",
language = "English",
volume = "2026",
journal = "Journal of Nursing Management",
issn = "0966-0429",
publisher = "John Wiley and Sons Ltd",
number = "1",
}