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Identifying community employment program staff competencies: A critical incident approach

  • University of New Hampshire

Research output: Contribution to journal › Article › peer-review

Abstract

A group of experienced community rehabilitation program staff in New England and Florida provided scenarios describing incidents in their work where the ability to respond appropriately is indicative of or critical to effective job performance. Scenarios were mailed to the group with a request for a narrative description of a recommended solution. The 44 narrative descriptions received were analyzed using qualitative methods to generate a list of 87 competencies in 12 areas. Implications for the design and implementation of community rehabilitation staff training are presented.

Original languageEnglish
Pages (from-to)45-51
Number of pages7
JournalJournal of Rehabilitation
Volume68
Issue number1
StatePublished - 2002

ASJC Scopus Subject Areas

  • Rehabilitation
  • Clinical Psychology
  • Public Health, Environmental and Occupational Health
  • Psychiatry and Mental health

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