Merging cultural differences and professional identities: Strategies for maximizing collaborative efforts during the implementation of the Workforce Investment Act

Collaboration and partnership are the cornerstones of the federal Workforce Investment Act (WIA). Using a case study methodology this study examined collaborative efforts in three states (Kentucky, Minnesota, and Maine) as they worked to implement WIA. Findings showed challenges in merging the cultural differences of partnering agencies, as well as staff concerns about the loss of professional identities. States developed strategies to alleviate these concerns including the use of cross training, strengthening communication through meetings, focusing on relationship building, acknowledging each partner's expertise, and creating a shared vision. Recommendations for workforce and rehabilitation professionals are discussed.