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Reimagining third places: the role of GenAI robots in shaping interaction and trust in a polarized society

  • RWTH Aachen University
  • National University of Singapore
  • University of Surrey

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)6-15
Number of pages10
JournalJournal of Services Marketing
Volume40
Issue number1
DOIs
StatePublished - Mar 19 2026

ASJC Scopus Subject Areas

  • Marketing

Keywords

  • Artificial intelligence (AI)
  • Service robot
  • Social robots
  • Trust

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