Service quality from the other side: Information systems management at Duquesne Light

Pratyush Bharati; Daniel Berg

doi:10.1016/j.ijinfomgt.2005.04.008

Service quality from the other side: Information systems management at Duquesne Light

Pratyush Bharati
, Daniel Berg

Management Science & Info Sys

Rensselaer Polytechnic Institute

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	367-380
Number of pages	14
Journal	International Journal of Information Management
Volume	25
Issue number	4
DOIs	https://doi.org/10.1016/j.ijinfomgt.2005.04.008
State	Published - Aug 2005

ASJC Scopus Subject Areas

Management Information Systems
Information Systems
Computer Networks and Communications
Information Systems and Management
Marketing
Library and Information Sciences
Artificial Intelligence

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title = "Service quality from the other side: Information systems management at Duquesne Light",

author = "Pratyush Bharati and Daniel Berg",

year = "2005",

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AU - Bharati, Pratyush

AU - Berg, Daniel

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Service quality from the other side: Information systems management at Duquesne Light

ASJC Scopus Subject Areas

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