Service robots and their implications for service delivery

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	English
Title of host publication	A Research Agenda for Service Marketing
Publisher	Edward Elgar Publishing Ltd.
Pages	23-43
Number of pages	21
ISBN (Electronic)	9781803923178
ISBN (Print)	9781803923161
State	Published - Feb 6 2024

ASJC Scopus Subject Areas

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title = "Service robots and their implications for service delivery",

author = "Jochen Wirtz and Kunz, \{Werner H.\} and Stefanie Paluch and Valentina Pitardi",

year = "2024",

month = feb,

day = "6",

language = "English",

isbn = "9781803923161",

pages = "23--43",

booktitle = "A Research Agenda for Service Marketing",

publisher = "Edward Elgar Publishing Ltd.",

}

TY - CHAP

T1 - Service robots and their implications for service delivery

AU - Wirtz, Jochen

AU - Kunz, Werner H.

AU - Paluch, Stefanie

AU - Pitardi, Valentina

PY - 2024/2/6

Y1 - 2024/2/6

UR - https://www.scopus.com/pages/publications/85188771822

UR - https://www.scopus.com/pages/publications/85188771822#tab=citedBy

M3 - Chapter

AN - SCOPUS:85188771822

SN - 9781803923161

SP - 23

EP - 43

BT - A Research Agenda for Service Marketing

PB - Edward Elgar Publishing Ltd.

ER -