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The Case for Hiring a Chief Resilience Officer

  • A Panda
  • , Erick Ariel Gonzales Rocha
  • , Gianluca Pescaroli
  • , Jeffrey Keisler
  • , Elizaveta Pinigina
  • , Benjamin D Trump
  • , Igor Linkov

Research output: Contribution to journalArticle

Abstract

There’s a major governance gap inside most organizations: No single executive is accountable for coordinating enterprise-wide resilience and recovery when failures cascade across functions. That’s why comapnies such as CrowdStrike, Goldman Sachs, Novo Nordisk, and Allianz have created a chief resilience officer (CResO) role responsible for aligning continuity planning, recovery objectives, crisis response, and organizational learning across the enterprise. The creation of this role is a recognition that resilience should be treated not as a narrow operational or risk-management issue but as a core leadership capability that protects revenue, preserves stakeholder trust, and enables companies to recover faster and perform better under sustained disruption.
Original languageAmerican English
JournalHarvard Business Review
StatePublished - May 21 2026

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