Abstract
There’s a major governance gap inside most organizations: No single executive is accountable for coordinating enterprise-wide resilience and recovery when failures cascade across functions. That’s why comapnies such as CrowdStrike, Goldman Sachs, Novo Nordisk, and Allianz have created a chief resilience officer (CResO) role responsible for aligning continuity planning, recovery objectives, crisis response, and organizational learning across the enterprise. The creation of this role is a recognition that resilience should be treated not as a narrow operational or risk-management issue but as a core leadership capability that protects revenue, preserves stakeholder trust, and enables companies to recover faster and perform better under sustained disruption.
| Original language | American English |
|---|---|
| Journal | Harvard Business Review |
| State | Published - May 21 2026 |
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