@article{101870249a9b4173aeb33aafeee3e6e2,
title = "The Development of a CAHPS{\textregistered} instrument for nursing home residents (NHCAHPS)",
keywords = "Patient experience, Quality-of-care, Quality-of-life, Satisfaction survey",
author = "Judith Sangl and Joan Buchanan and Carol Cosenza and Shula Bernard and Susan Keller and Nancy Mitchell and Julie Brown and Nicholas Castle and Edward Sekscenski and Deborah Larwood",
year = "2007",
doi = "10.1300/J031v19n02\_04",
language = "English",
volume = "19",
pages = "63--82",
journal = "Journal of Aging and Social Policy",
issn = "0895-9420",
publisher = "Routledge",
number = "2",
}