@article{98dc275024fa4aed9c2ec17a79ea17a1,
title = "The Future of Work: Understanding the Effectiveness of Collaboration Between Human and Digital Employees in Service",
keywords = "co-presence, collaboration, coordination cue, customer satisfaction, digital employee, human employee, interdependence, process fluency, supervisory cue, team cohesion, team goal cue",
author = "Le, \{Khanh B.Q.\} and Laszlo Sajtos and Kunz, \{Werner H.\} and Fernandez, \{Karen V.\}",
note = "Publisher Copyright: {\textcopyright} The Author(s) 2024.",
year = "2025",
month = feb,
doi = "10.1177/10946705241229419",
language = "English",
volume = "28",
pages = "186--205",
journal = "Journal of Service Research",
issn = "1094-6705",
publisher = "SAGE Publications Inc.",
number = "1",
}