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Trolls and social movement participation: An empirical investigation

  • University of Massachusetts Boston

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This research examines the impact of trolling behavior on individuals' participation in social movements. Troll behavior that disrupts online discourse can mislead or influence users to stray away from the main thrust of the social movement. There have been very limited information systems studies on how trolls influence social ties in specific organizational and social contexts. Current troll research is limited to the technical aspects of identifying troll characteristics. We annotated 217, 582 tweets on the Stand with Jawaharlal Nehru University (JNU) movement by following a data dictionary approach and generated a word frequency for all the tweets to manually identify troll words. Researchers independently analyzed the tweets to label them based on troll characteristics. Our preliminary analysis of the troll tweet discussions elucidates the dynamics of trolls' social influence in a social movement.

Original languageEnglish
Title of host publicationAmericas Conference on Information Systems 2018
Subtitle of host publicationDigital Disruption, AMCIS 2018
PublisherAssociation for Information Systems
ISBN (Print)9780996683166
StatePublished - 2018
Event24th Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018 - New Orleans, United States
Duration: Aug 16 2018Aug 18 2018

Publication series

NameAmericas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018

Conference

Conference24th Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018
Country/TerritoryUnited States
CityNew Orleans
Period8/16/188/18/18

ASJC Scopus Subject Areas

  • Information Systems

Keywords

  • Online behavior
  • Social media
  • Social movements
  • Trolls
  • Twitter

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