@article{e0d3b3cc38da4a1d8136e93dbdaeaad8,
title = "What{\textquoteright}s yours is mine: exploring customer voice on Airbnb using text-mining approaches",
keywords = "Airbnb, Consumer reviews, Sharing economy, Text-mining, Topic modelling",
author = "Jurui Zhang",
note = "Publisher Copyright: {\textcopyright} 2019, Emerald Publishing Limited.",
year = "2019",
month = aug,
day = "15",
doi = "10.1108/JCM-02-2018-2581",
language = "English",
volume = "36",
pages = "655--665",
journal = "Journal of Consumer Marketing",
issn = "0736-3761",
publisher = "Emerald Group Publishing Ltd.",
number = "5",
}