@article{adb5dad42a08486c89ca9b754b967319,
title = "When an organization violates public expectations: A comparative analysis of sustainability communication for corporate and nonprofit organizations",
keywords = "Corporation, Expectation violation theory (EVT), Nonprofit organization, Public expectation, Sustainability communication",
author = "Moonhee Cho and Park, \{Sun Young\} and Soojin Kim",
note = "Publisher Copyright: {\textcopyright} 2020 Elsevier Inc.",
year = "2021",
month = mar,
doi = "10.1016/j.pubrev.2020.101928",
language = "English",
volume = "47",
journal = "Public Relations Review",
issn = "0363-8111",
publisher = "Elsevier B.V.",
number = "1",
}